Privacy Policy
Last updated: January 1, 2024
Information We Collect
We collect information you provide during registration and profile creation, including your name, email address, phone number, date of birth, photographs, and personal details such as religion, caste, education, occupation, and family background. We also automatically collect device information, IP address, browser type, and usage data when you interact with our platform.
How We Use Your Information
We use your information to create and manage your matrimonial profile, match you with compatible profiles based on your preferences, send notifications about new matches and messages, process payments for premium subscriptions, improve our platform, verify your identity and prevent fraud, and comply with legal obligations.
Information Sharing
Your profile information is visible to other registered members based on your privacy settings. We do not sell your personal data to third parties. We may share information with trusted service providers who assist in operating our platform. We may also disclose information when required by law or to protect the safety of our users.
Data Security
We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest, secure server infrastructure, and regular security audits. However, no method of electronic transmission or storage is completely secure.
Cookies and Tracking
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser, but disabling cookies may affect some features of the Service.
Your Rights
You have the right to access, update, or delete your personal information at any time through your account settings. You can request a copy of all data we hold about you, opt out of marketing communications, and request account deactivation.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at privacy@vicholla.com.